Customer Reviews
At Space Hi-Fi we strive to ensure that your experience is as close to perfect as possible, every single time that you shop with us. Please feel free to browse through the kind words that our customers have had to say about us through the links below.
All reviews displayed throughout our website and anywhere else have been provided to us free of any incentives. Each author has been validated by cross referencing the details provided against the order data in our system.
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Customer Testimonials
Just want to say that once again Space Hi-Fi has supplied and delivered a superior item in a fast time frame.
The staff there are nothing short of being completely professional and very helpful when trouble arises.
— Allan, Adelaide SA.
Goods received promptly and I am very pleased with the efficient service and the quality of the product.
I would be happy to recommend Space Hi-Fi to friends and family.
— David, Gold Coast QLD.
Excellent service! I purchased this item one day and it arrived the next.
Item as stated in description and works perfectly. Easy website to navigate around too. Many thanks!
— Janette, Horsley NSW.
I have now purchased goods from Space Hi-Fi on two occasions, one of them involving a very helpful phone call.
Service absolutely top class, delivery swift, product excellent.
— Colin, Rosedale NSW.
Excellent, Many thanks for your prompt service.
Superior customer service, excellent product with exceptional quality! I would recommend Space Hi-Fi to all.
Fast post and well packed. Highly recommended. Have and will deal again.
— Peter, Bargo NSW.
I needed assistance in purchasing a HD Converter so as to allow me to listen to my television via my headphones.
I could not have asked for better service, I dealt with David who helped me greatly with my purchase from start to finish, from advising the correct converter for my television through to also assisting me with a couple of after sales queries I had trying to get the converter connected and working properly.
A1 service. I would not hesitate in recommending Space Hi-Fi to family and friends.
— Jill, Springfield Lakes QLD.
Congratulations!
Cable ordered 2 days ago arrived in Perth, post free 2 days later, beautifully packed and the cable works of course.
— John, City Beach WA.
I just wanted to let you know how impressed I am with Space Hi-Fi.
I had my order in my hands in less than 24hrs, and your products appear to be excellent quality. I've just cut the cable and installed the banana plugs and am very pleased! I'll be ordering many more cables from you into the future. :)
Thanks again. Now to connect up my new speakers!
— Alex, Rozelle NSW.
It's always a worry spending money online with companies whom you have never had dealings with previously.
Space Hi-Fi came through with flying colours providing excellent products, prices and most importantly the goods which were ordered. I will be back to buy from them again,
Thank you Space Hi-Fi.
— Alex, Hackham SA.
I have been trying to find a suitable Digital Audio to Analogue Converter (DAC) for my new Panasonic 24” LED TV so I can run the sound through my Logitech PC Speakers. After many hours of searching, I came across Space Hi-Fi who seemed to have exactly what I was looking for and at a competitive price.
Having not much knowledge in this area, the “Knowledge Base” information page on Space Hi-Fi website was certainly very helpful in selecting the right kind of DAC. After placing my order, I received email notifications confirming my payment with a tax invoice, along with an order and delivery status through the Aust Post link provided.
My order was placed on Monday morning and I opted to go with a standard post rather than Express as it was a free service. The converter arrived Wednesday (within the 3 day period as stated on the shipping information page for deliveries into Melbourne) and it works great!
The purchase process from start to finish has been seamless. I felt confident and well informed on the product I was purchasing but more importantly, the eway online payment provided the security I needed to put my mind at ease when providing credit card information.
Keep up the good work Space Hi-Fi and look forward to shopping with you guys again.
— Billy, Templestowe Lower VIC.
Thanks again for you fast and convenient service.
This is the 4th time I have used Space Hi-Fi and each time I have received our items overnight.
— Paul, Unanderra NSW.
Goods received promptly. Thank you for your fast service. Will be happy to deal with you again in the future.
— David, Nicholls ACT.
I checked out 3 other web sites before ordering my HDMI cable from Space Hi-Fi and although not the cheapest, Space Hi-Fi had the best presented site with the best looking items.
Clear delineation of articles with the free shipping aspect to the fore inspired confidence in all manner of products. I will be back when I need other items.
— Barry, Kinross WA.
I purchased a 7.5m HDMI cable and wall plate. They worked like a charm. Thank you.
What can I say other than brilliant communication and the service was second to none. I will definitely purchase from you guys again and recommend you to all my friends. Keep up the good work.
— Tony, Sheldon QLD.
This has been my first purchase from Space Hi-Fi and I’m sure it won’t be the last.
Thanks for your good website, reasonable prices and prompt delivery.
— Noel, Ashbury NSW.
Thank you Space Hi-Fi for the prompt and safe delivery of my speaker cable order.
It took no more than 36 hours from time of order to having it arrive in Melbourne by regular post. Thanks again.
— Shane, Preston VIC.
Very pleased with the service from Space Hi-Fi.
Ordering was easy, delivery was quick and the products are good quality and work as hoped. Thank you.
— Ian, Raymond Terrace NSW.
Always a great experience! I've already purchased a few things from Space Hi-Fi and have always had great quality products with superfast delivery and great customer service.
Thank you all at Space Hi-Fi for providing hi quality products at great prices with great customer service, a pleasure dealing with you!
— Peter, Brunswick QLD.
I am writing to congratulate your company on excellent service.
I purchased a HDMI switch yesterday and received it today. Usually people only write to complain but I am writing to thank you for having such an excellent service.
— Roy, Rhodes NSW.
Good advice, top quality, quick delivery and great communication. Thanks for the rapid shipment.
— Chris, Lane Cove NSW.
Thank you for the quick delivery (impressive). Just wanted to say it is a quality cable and rest assured I will be definitely recommending you to all my friends. Once again thank you.
— Ron, Berkeley NSW.
Space Hi-Fi has excellent customer service and will respond within 24 hours to answer any issues or questions that you may have.
Fast delivery, usually next day and their HDMI cables are very high quality. I would recommend them to a friend.
— Andrew, Somerville VIC.
Brilliant service, folks. From your excellent website, to the ordering process, to the secure payment system, to the confirmation of the order, to the shipping advice, to the arrival of the item a couple of days later in secure packaging. Thank you.
— Hans, Glenelg SA.
I placed my order on 2nd January and received the goods on the morning of the following day. This followed a brief exchange of emails in which I sought information clarifying what items I would need. All this in the middle of the holiday period!
A very well set up internet site, splendid service and excellent product already up and running.
— Barry, Rosedale NSW.
It is my experience that you usually only get feedback from disgruntled customers. Therefore, I just want to send a quick thank you for the speed of processing and dispatching my order.
I only completed my order yesterday morning and it was delivered this morning. Less than 24 hours, now that's Express Post! Well done and thanks again.
— Vic, Bathurst NSW.
Prompt service. Solid website to work from. Quick delivery via Aust Post. Cables in situ and working well. Couldn't be happier. Good luck with the business.
— Paul, Kensington VIC.
I have received my order. I am delighted with the product and the service. Thank You.
— Hazel, Collingwood Park QLD.
Wow! Ordered a couple of cables late Tuesday night and they arrived on Thursday. Thanks, that is excellent service.
— Nick, Manuka ACT.
My shipment was delivered promptly at 9am this morning by Aust Post!
The equipment is up and running and has solved the indifferent sound quality on a new LG Smart TV. I was originally directed to Jaycar in this matter, but came across your website and checked it out. I was most impressed with the description provided on the converter, both in regards to how it works and what it was designed for (i.e. "legacy equipment"). I knew I was on the right track as a result of this.
I now know where to come if I have another electronics problem requiring a solution.
— Andrew, Yamba NSW.
I cannot believe how helpful you have been identifying the components I needed to suit my home TV/Sound system setup. All of the BIG NAME retailers who are trying internet sales could learn from this company.
— Peter, Wakerley QLD.
I recently purchased a HDMI cable and I just wanted to say a big thank you and how happy I am with the purchase. I have spent many thousands to create the highest possible entertainment experience at home and your cables have contributed to it.
— Christian, Melbourne VIC.
I just wanted to let you know that the cable and audio converter that I ordered have arrived. They were delivered promptly, are exactly what I wanted and work perfectly.
I was very impressed with your website and with the service you provided. It was probably the most enjoyable online shopping experience I have had. I would have no hesitation in contacting you in the future for advice and would be happy to buy from you again.
— Peter, New Farm QLD.
Wow, I ordered my cables and switcher in the afternoon and had delivery to Melbourne the next morning. You are the best!
Cheaper, fast delivery and very helpful on the phone. Thank you. Very impressed. We paid a little extra for overnight, so worth it. Cheers.
— Vicki & Tony, South Morang VIC.
Thank you so much for all your great advice both on phone and via email, the parts have arrived today and everything works perfectly.
We wanted you to know how grateful we are for your service and will be using Space Hi- Fi in the future.
— Gabby, Mornington VIC.
Just wanted to say thank you.
My order arrived very quickly even during the busy holiday period. The cables are fantastic and service was excellent. I will definitely be buying from you again and highly recommend you to everyone.
— Peter, Banksia NSW.
Just a quick note to say thanks for the cables and DAC which work a treat and are great value for money.
I was also very impressed with the standard delivery which was very prompt even though it was just before Christmas.
Great work to you guys and Australia Post who also provided continued email notifications which was helpful.
— Nigel, Dandenong North VIC.
I just want to say a big thank you for being so fast and organised with your shipping. I have ordered some banana plugs off you guys twice now and they arrive so quickly!
— Bradley, Katoomba NSW.
Thank you for your prompt attention to my order, similarly your fast response to my initial enquiry regarding the Audio Return Channel facility on HDMI cables.
The Optical cable arrived today and I will be hooking up my sound system within the next few days.
Your excellent service coupled with your competitive pricing give me full confidence to not only use you for any future requirements I may have but to recommend your company to friends who may require similar equipment/accessories.
— Clive, Greenwith SA.
Hi, just want to confirm I received my goods yesterday and I am very impressed with the size of the switch, plus the quality of the cables. All works beautifully.
— Peter, Murrumba Downs QLD.
Just wanted to thank you for my most recent order.
The cables I ordered are excellent. The Digital Audio Converter works wonderfully well for my set up. Very happy.
— Justin, Noble Park VIC.
I would like to compliment your organisation on the professional and prompt manner of processing and shipment of my order.
Communication has been exceptional and having placed the order only yesterday and it has already been delivered to me is remarkable. Advice of tracking was also extremely good.
Please pass on my thanks to all concerned.
— Stephen, Blacktown NSW.
Thanks for shipping the Optical Cable that I ordered. I was very pleased to see that it had arrived so quickly.
I appreciate your prompt service. Thank you and kind regards.
— Sam, Sydney NSW.
Just want to express my satisfaction with my recent order. Order was placed on 17th October and received on the 18th October.
The items purchased are of a high quality and I will definitely recommend your store to friends seeking Hi-Fi products. Thank you.
— Mario, Woden ACT.
I recently purchased a 20 pack of banana plugs and they are perfect! Much better than a few I've had in the past.
Only too happy to recommend www.spacehifi.com.au to all my friends. Your professionalism, courtesy, extremely fast and speedy service are a credit to you!
— Lachlan, Brisbane QLD.
I just want to thank you for the great products, the efficient service & the incredible communication.
I do a lot of buying online from various sites. The way you guys operate takes the cake. It is the first time I have used your store & it won't be the last.
I will be telling friends about your site. Many thanks again, I wish you good luck for the future business.
— John, Reservoir VIC.
I placed my order on Saturday and received it on Tuesday morning. Very quick service as I live in Western Australia (I did use Express Post).
The cables I received were of very good quality and just as described. I previously used another supplier but have not been happy with the service or quality of the product.
Thank you. I will now be using your store and recommending you to my friends in future.
— Alan, Bayswater WA.
Very high quality service and the part I wanted was in stock and shipped promptly.
Email advice of the transaction kept me up to date on progress. I didn't use the tracking system as my delivery was so quick. Happy to recommend this organisation.
— Peter, Tascott NSW.
My congratulations on your sales, shipping & customer relations.
My order has arrived quickly and correctly and I appreciated the way you keep the customer fully informed at all times. Well done!
— Ted, Copacabana QLD.
Just wanted to say thanks for being so quick with the order! We received the parcel this morning and I have successfully connected my Apple TV to our amp for stereo sound!
— Rebecca, Newstead QLD.
Simply this, after reading current testimonials, I would agree with the high satisfaction expressed by all.
The extremely quick service & very adequate packaging sure wins a wholehearted recommendation.
— Marcus, Cheltenham NSW.
Just a brief note to let you know that the Banana Plugs arrived today in perfect condition. Thank you very much for making this a smooth and easy transaction, it's been a real pleasure doing business with you.
Thank you again for making this a great transaction.
— Warren, Runcorn QLD.
Researching HDMI components for Mothers Day, I found them easily at Space Hi-Fi. Simple clean professional website and good looking product.
Delivered via Express Post with bubble wrap protection. Quality and prompt service!
— John, Clarence Park SA.
I received my HDMI and Optical Cables on Wednesday, thank you very much for the prompt delivery.
I set my system up over the weekend and everything went beautiful, the picture and sound quality was brilliant.
Purchasing from Space Hi-Fi was effortless and your follow up messages kept me informed of my order at all times, wonderful customer service.
I had no difficulties navigating my way through your website the experience was very user friendly regardless if you are just browsing or purchasing, well done!
I would have no hesitation in recommending your company to family, friends or business.
— Brian, Moonee Ponds VIC.
Excellent customer service arrived by post in 2 days and has been fitted and works perfectly.
Thank you for your good service, will recommend your firm to my friends.
— Donald, Kepnock QLD.
I placed my order with Express postage on Wednesday last week, and it was delivered by lunchtime next morning.
I am very happy with the delivery time and the product was exactly as ordered and well packed.
Your website is very informative and gave me lots of information about HDMI cables. It was probably this (and the price) which influenced me the most in choosing to buy from you.
A feature of your website I liked was that I knew the freight before I had to provide my name and address. Most websites want your full details before providing freight.
I am more than happy with Space Hi-Fi and would recommend it to others.
— Max, Pymble NSW.
Just a note to tell you that I have received the order and all worked out as planned. Thank you for the efficient service.
I will be telling my friends to use Space Hi-Fi for their future needs.
— David, Deakin ACT.
I received my order and the 7.5m HDMI Cable works perfectly.
Thank you for the outstanding quality of service. Polite, informative, prompt, accurate and reliable, a standard not often experienced these days!
— Adrian, Booker Bay NSW.
Just a quick note to let you know I have taken delivery of my HDMI Cable and wanted to let you know that your company and yourself have provided nothing but first class customer service paired with a second to none product.
The HDMI itself was like an industrial roll of steel rope housed in woven fibre protection, not to mention the detailed information given pre sale. Impossible to provide any further excellence from what your company has shown.
Again nothing but impeccable service and so far a top quality product. Will definitely be referring your company through some selective IT Channels of mine for possible further supply.
Highest Regards Mate.
— Clint, Teneriffe QLD.
Just a note to congratulate you on your excellent service. Goods ordered Monday PM and arrived today, Thursday AM.
Also received order email updates, very professional. Well done, this how all internet sites should operate.
All the best for the future.
— Mike, South Grafton NSW.
Excellent service, prices and speed of shipping. Happy to recommend.
— Peter, Redfern NSW.
Thank you for your excellent service. I ordered the cable late last morning and I received it, carefully packaged this afternoon at 2.00pm via Australia Post. Superb!
I have not tried out the cable as yet. However, the previous HDMI cable I purchased a couple of months ago is working well, so I have no qualms about this audio coaxial cable.
Many thanks.
— Raja, North Carlingford NSW.
Thanks for the great service. The cable arrived within 24 hours of placing the order and does the job perfectly!
— Robert, Latham ACT.
I would like to let you know that I am very happy to receive the Subwoofer Cable, two things:
1. The delivery is as fast as lightning from there to here.
2. The look and feel of the cable, although I am not an audio technical person, it is fantastic.
I have introduced your shop to my friend who just bought a new audio system. He will buy the Banana Plugs from you soon hopefully. I look forward to my return to your shop. Well done!
— Vu, Melbourne VIC.
EXCELLENT service, quality, communication and timeliness. The only negative is that now I have no excuse for not putting my kid's damn movies on...
Thank you! I will spread the word!!!
— Ben, Picnic Point NSW.
I will always use your service because your products are very good quality and are the best priced I've found anywhere on the internet and local stores. Your service is prompt and professional.
It's a pleasure doing business with you guys. Thanks.
— Andrew, Taree NSW.
Just a short note to let you know how happy I am with your service. The items arrived today and were just what I was after. On a rating of 1-5, I would give a 5 for product, communication, service, delivery and price.
Once again, thank you for a very pleasant shopping experience.
— Wayne, Mitchell QLD.
Just wanted to let you know that the equipment that I ordered around midday YESTERDAY arrived at my residence midday TODAY... What great service!
Thank you.
— Ian, Lake Haven NSW.
Ordered Thursday evening. Despatched Friday and received Monday.
Well packaged and great quality. What more can a purchaser ask. Well done.
— James, Baulkham Hills NSW.
This has been our first experience with ordering over the net and thought it would be a good starting point with a small dollar value and a local Australian Company. What an experience it has turned into with good value (amazing compared to the Stores), prompt delivery, free postage (that some sites claim is worth in excess of $15) and numerous e-mails to inform us of our orders progress.
We will certainly be purchasing this way again in the future.
— Craig, Sydney NSW.
I can't thank you enough for the service and help you have provided... BUT thank you again... I have now received the cables and I am looking forward to connecting them as soon as I get home.
If there are any more cables I need, or anyone else that I know needs anything, your store will be my number one offer.
— Justyn, Alexandria NSW.
Space Hi-Fi gave wonderful service. They have excellent products and shipping was "next day" which is most unusual in regional New South Wales. I look forward to dealing with them again soon.
— Kathy, Nowra NSW.
I have to commend you on your exceptional service regarding processing my order. I just received my cables, a little over 24 hours from the time I ordered them. It means the kids can watch their DVD's this weekend.
Keep up the great service. I will definitely be telling my friends about your company.
— Zelko, Yarraville VIC.
As an enthusiast & part time Home Theatre installer & TV Picture Calibrator, I needed fantastic & reliable products at a reasonable price. After receiving my Saturn Series v1.4 HDMI Cable's the very next day & speaking with David (an absolute pleasure to deal with), it is honestly the only place I will buy my HDMI cables & other Home Theatre equipment from.
The prices are amazing, the quality is exceptional & the service is second to none. You will honestly not find a better place for your Home Theatre needs.
— Josh, Modbury SA.
I just wanted to say that I received my cables today and they work really well. What I was more impressed with was your constant emails. I knew exactly what was going on and the whole purchase experience was just great.
I would buy from you again without hesitation. Thanks again!
— Trevor, Chirnside Park VIC.
Superior customer service, excellent product with exceptional quality! I would recommend Space Hi-Fi to anyone out there looking to buy good quality AV accessories.
— Simon, Toorak QLD.
The communication and customer service skills from Space Hi-Fi are of a very high standard. I found the quality of workmanship and general over all look of the product to be better than anything I have seen and would recommend the products to anyone of my friends or family!
You can be guaranteed a smooth and fair transaction with Space Hi-Fi!
— Ryan, Morningside QLD.